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Privacy Policy

Piolax Privacy Policy
(Personal Information Protection Policy)

1. Basic policy

PIOLAX, INC. (hereinafter "Piolax") recognizes the importance of personal information and believes that it is its social responsibility to protect personal information. Accordingly, Piolax will comply with laws, regulations and internal rules regarding personal information, and will properly obtain, use and manage personal information handled by Piolax.

2. Definition of personal information

In this Privacy Policy, personal information refers to information about a living individual which can identify a specific individual by name, date of birth, address, phone number, email address and other descriptions (including information which can be easily collated with other information and thereby identify a specific individual) and information which includes a personal identification code (as set forth in Paragraph 2 of Article 2 of the Act on the Protection of Personal Information (hereinafter "Personal Information Protection Law").

3. Collection of personal information

Piolax will obtain personal information in a lawful and fair manner to the extent necessary to achieve the purposes of use.

4. Purposes of use of personal information

Piolax will not use the obtained personal information beyond the scope necessary for the achievement of the purposes of use without the consent of the individual concerned.
Personal information obtained by Piolax will be used for the following purposes.

  1. To provide information, cooperate, negotiate and execute contracts about its products and services.
  2. To perform operations necessary to respond to various inquiries.
  3. To facilitate communication between persons in charge of operations.
  4. To contact shareholders and perform other office management.
  5. To engage in recruitment activities or office communication to retired employees.
  6. To implement various procedures related to personnel and labor management.
  7. To perform operations related to (1) to (6) above.
  8. To implement other purposes indicated when obtaining personal information.

5. Management of personal information

Piolax will thoroughly manage personal information provided by the individual in the following manner.

(1) Ensuring the accuracy of information
Piolax will strive to ensure that the provided personal information is always accurate and up to date to the extent necessary to achieve the purposes of use.
(2) Security control measures
Piolax will stipulate strict handling and management methods in its internal rules for the management of personal information and thoroughly implement reasonable measures based on the rules.
(3) Supervision of employees
Piolax will ensure that those who handle personal information strictly comply with the internal rules.
(4) Supervision of trustees
In case the handling of personal information is outsourced, Piolax will outsource the handling only to an appropriate outsourcee that meets the requirements in accordance with the internal rules and conduct necessary and appropriate supervision of the outsourcee.
(5) Joint use
Piolax may share the personal information it holds with its group companies (its consolidated companies and equity method affiliates listed in its securities reports, etc.) as follows.
ⅰ) Items of personal information to be shared
Name, contact information (address, phone number, email address, etc.), work information (company name, department name, title, etc.), date of birth, age, gender, purchase/use history of products/services, contents of inquiries, details of requests, contents of contracts, etc.
ⅱ) Purposes of use by parties sharing the information
Purposes stated in "4. Purposes of use of personal information" above
ⅲ) Party responsible for the management of personal information shared

6. Provision of personal information to a third party

Except the case of 5(5), Piolax will not provide personal information to any third party without the consent of the individual. In case Piolax decides to provide personal information to a third party, Piolax will present the information to be provided and the purpose of provision to the individual concerned and provide such information to a third party upon obtaining its consent. However, in any of the following cases, personal information may be provided without the consent of the individual to the extent that it does not violate related laws and regulations.

  1. When the disclosure is requested in accordance with laws and regulations.
  2. When the provision is necessary to protect a person's life, body or property and it is difficult to obtain the consent of the individual.
  3. When the provision is particularly necessary for the improvement of public health or the promotion of sound upbringing of children and it is difficult to obtain the consent of the individual.
  4. When Piolax is required to cooperate with national organizations, local public entities or their subcontractors in the execution of their affairs prescribed by laws and regulations and obtaining the consent of the individual is likely to impede the execution of such affairs.

7. Disclosure, correction, suspension of use, etc. of personal information

If the individual requests the disclosure, correction or suspension of use of its personal information, Piolax will respond to the request in accordance with its prescribed methods and the Personal Information Protection Law after confirming that the request is from the individual in person. However, this does not apply to cases where Piolax is not obligated to disclose, correct or suspend the use of personal information under the Personal Information Protection Law or other laws and regulations. For specific contact point, please refer to Section 8 below. A prescribed fee may be charged for requesting disclosure of personal information.

8. Contact point

<Inquiry procedures>
If you would like to confirm your own personal information, or if you would like to make a complaint, please contact the department that was notified as the contact point when you provided your personal information.
If you do not know where to contact, please dial the phone number below or use an inquiry form found in the "Contact Us" section on the Piolax website.

General Affairs Team, Management & Planning Department, PIOLAX, INC.
Phone: +81 45 577 3880

<Verification of identity>
When Piolax receives a request for disclosure, correction or suspension of use of personal information, it will confirm the identity of the requesting person with a driver's license, passport, health insurance card or other certificates.

9. Revision

Piolax may revise this Privacy Policy in order to better protect personal information of customers or in accordance with revisions to the Personal Information Protection Law and other laws and regulations. Its revisions if any will be informed on the website.

Established on May 1, 2021